Privacy Policy

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• First and last name

• Email address

• Phone number

• Billing information

• Payment related information

• Session registration information

• Information submitted through contact or inquiry forms

• Communication preferences

• Information you choose to provide when communicating with us

When you purchase a product or service, payment information may be collected and processed directly by our payment provider. Boland School of Hypnotherapy does not intentionally store your full credit or debit card number on its website.

We may also automatically collect certain technical information, such as:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages viewed

• Date and time of visits

• Cookie and similar technology information

2. How We Use Your Information

We may use your personal information to:

• Deliver a free gift, guide, resource, or other requested material

• Provide access to promotional offers

• Process registrations and bookings

• Process payments

• Send transaction confirmations and receipts

• Send session instructions and reminders

• Respond to questions or support requests

• Communicate about Boland School of Hypnotherapy services

• Send marketing emails where permitted by law

• Improve our website, funnels, products, and services

• Prevent fraud or misuse

• Maintain business and accounting records

• Comply with legal obligations

For example, when you enter your name and email on one of our funnel pages, we may send you the requested free resource and information about a related hypnotherapy session or offer.

3. Email Marketing

If you provide your email address, we may send you information related to the resource, service, or offer you requested.

Where permitted by law, we may also send educational, promotional, or marketing communications from Boland School of Hypnotherapy.

You may unsubscribe from marketing emails at any time by selecting the unsubscribe link contained in our emails.

Transactional communications, such as payment receipts, booking confirmations, or important service messages, may still be sent when necessary to fulfill a purchase or provide a requested service.

4. Payments

Payments may be processed through third party payment processors such as Stripe.

Payment processors may collect information including:

• Name

• Billing information

• Card information

• Transaction details

• Fraud prevention information

Payment information is handled according to the payment processor's own privacy and security practices.

We recommend reviewing Stripe's privacy policy if you make a payment through Stripe.

Boland School of Hypnotherapy does not sell your payment card information.

5. GoHighLevel and Other Service Providers

We may use third party platforms and service providers to operate our website, funnels, forms, customer relationship management system, email automation, scheduling, analytics, and payments.

These providers may include services such as:

• GoHighLevel

• Stripe

• Email delivery providers

• Website hosting providers

• Analytics providers

• Scheduling platforms

• Video hosting providers

These companies may process personal information on our behalf as necessary to provide their services.

We require service providers to use information only for legitimate business purposes and in accordance with applicable privacy requirements where required by law.

6. Cookies and Similar Technologies

Our websites and funnels may use cookies and similar technologies to:

• Keep the website functioning

• Remember visitor preferences

• Measure website traffic

• Analyze site performance

• Understand how visitors interact with our pages

• Support advertising or marketing activities where applicable

You may be able to control cookies through your browser settings.

Where required by applicable law, we will request consent before using nonessential cookies or tracking technologies.

7. How We Share Information

We do not sell personal information in the traditional sense.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors

• CRM and marketing platforms

• Email providers

• Hosting providers

•Analytics providers

• Professional advisers

• Legal or regulatory authorities when required by law

We may also disclose information if reasonably necessary to:

• Comply with legal obligations

• Respond to lawful government requests

• Protect our rights or property

• Prevent fraud

• Protect the safety of users or others

8. Sensitive and Health Related Information

Boland School of Hypnotherapy provides hypnotherapy related education and services.

Please do not submit highly sensitive medical, psychological, financial, or other confidential information through ordinary website forms unless specifically requested through an appropriate secure method.

Information you voluntarily discuss during a session may be handled according to applicable professional, ethical, contractual, and legal requirements.

Hypnotherapy services are not represented as a replacement for licensed medical, psychiatric, psychological, or other healthcare treatment.

9. Data Retention

We retain personal information only for as long as reasonably necessary for purposes such as:

• Providing requested services

• Maintaining customer records

• Processing transactions

• Handling disputes

• Meeting accounting requirements

• Complying with legal obligations

• Maintaining legitimate business records

Retention periods may vary depending on the type of information and the reason it was collected.

10. Data Security

We use reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, loss, misuse, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Request a copy of certain information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of certain marketing communications

• Opt out of certain forms of targeted advertising, sale, or sharing where applicable

Certain rights may be subject to legal exceptions.

To make a privacy request, contact: [email protected]

We may need to verify your identity before completing certain requests.

12. California and Other U.S. State Privacy Rights

Residents of certain U.S. states may have additional rights under state privacy laws.

Depending on the applicable law, these may include the right to:

• Know what categories of personal information are collected

• Access personal information

• Correct personal information

• Delete personal information

• Obtain a portable copy of personal information

• Opt out of the sale or sharing of personal information

•Opt out of targeted advertising

• Appeal certain privacy request decisions

Boland School of Hypnotherapy does not knowingly sell personal information for monetary consideration.

If our use of advertising or analytics technology constitutes "sharing," "targeted advertising," or another regulated activity under applicable state law, eligible users may exercise applicable opt out rights by contacting us.

13. International Visitors

If you are located outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate.

Where required by applicable law, we take appropriate measures regarding international transfers of personal information.

Visitors in jurisdictions such as the European Economic Area or United Kingdom may have additional rights relating to access, correction, deletion, restriction, portability, objection, and withdrawal of consent.

14. Children's Privacy

Our website, funnels, and online purchasing systems are not directed to children under the age required to provide lawful consent in their jurisdiction.

We do not knowingly collect personal information from children through our general marketing funnels without appropriate authorization.

If you believe a child has submitted personal information to us improperly, please contact us so we can review the matter.

15. Third Party Links

Our website may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third party websites.

We encourage you to review their privacy policies separately.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, legal obligations, or business practices.

When changes are made, we will update the effective date at the top of this policy.

Your continued use of our website after an updated Privacy Policy becomes effective means the updated policy will apply to future interactions, subject to applicable law.

17. Contact Us

For questions about this Privacy Policy or requests relating to your personal information, contact:

Boland School of Hypnotherapy

Email:
[email protected]

Website:
https://www.bolandschoolofhypnotherapy.com/